Your guest list, working
Every guest on a list you own, with the thank-you, the review ask and the invitation back sent on schedule.
What you get0% platform commission on direct rebookings
Every guest who loved your stay should book with you again — directly.
BookThemTwice automates the follow-up, review request and rebooking offer that turns a one-time guest into a repeat one — on a list you own, not one a platform controls.
7 stagesof the guest journey, built
3 levelsfrom first door to portfolio
$0setup fee, no contract
| Guest | Last stay | Came from | Status |
|---|---|---|---|
| MRMaya R. | 3 nights | Airbnb | Booked direct |
| JTJon T. | 5 nights | Vrbo | Rebook offer sent |
| AKAna K. | 2 nights | Booking.com | Review requested |
| LPLuis P. | 4 nights | Direct | Post-stay check-in |
| SBSam B. | 7 nights | Airbnb | Rebook offer sent |
Maya R.SMS
Hi Maya — the lake house has your dates from last year open again. Want first pick before we list them?
Yes! Same week please!
Sent automatically · rebooking offer
Sample data for illustration.
// how it works
Three automated moves after every checkout.
Reservations in → one list out
Airbnb reservation
Vrbo reservation
Direct site enquiry
Your guest list
Name, contact, stay history and status — kept in your account, not the platform's inbox.
Post-stay sequence
- Day 0Check-out thank-you sent
- Day 1Review request sent
- LaterStay-in-touch note
- LaterAnniversary / win-back offer
Returning-guest invitation
Your dates from last year are open again — want first pick at our direct rate?
Book us in.
Booked direct platform commission: 0%
- Awareness
- Discovery
- Evaluation
- Booking
- Experience
- Post-Stay
- Advocacy
The full seven-stage guest journey comes built. The rebooking work lives in the last two.
Three levels. Pick where you actually are.
Same software, every feature switched on. What changes is how much of the machine arrives already built.
Level 1
Fund Your First
Find the money. Land the door.
$297 / year
Annual only.
You do not have a property yet.Level 2
Fill Your Nights
One property, booked solid.
$147 / month
or $1,037 / year
You have a door and empty nights.Level 3 · the rebooking engine
Book Them Twice
Stop renting demand. Own it.
$397 / month
or $2,787 / year
You have several doors and you are tired of paying for the same guest twice.- Member-rate rebooking offers to past guests
- Referral and list reactivation engine
- Unfinished-enquiry recovery
No setup fee, no contract, no per-door charge.Compare everything on the pricing page
// the pieces around it01 · Book Them Twice 02 · Your website 03 · AI coworkers
When a past guest comes back, where do they book?
Book Them Twice brings guests back. Two more pieces finish the job. Together they work as one booking system, and you can start with any one of them.
Where they book direct
A booking site on your own web address, built for you. Judged by the direct bookings it brings in. You pay in steps as we build it.
The website buildWho answers at 11 PM
Answers the dates question, follows up with the guest who went quiet and drafts review replies. Nothing goes out without your OK.
What an AI coworker isThe website and AI coworkers are priced on your call, after we see your setup.
The growth math
Leads × Conversion × Frequency × Margin
What you earn from guests is four numbers multiplied together. Most tools work one of them. Book Them Twice is built to move all four, and because they multiply, 10% on each adds up to about 46%.
L
Leads
A referral ask after every good stay, and each guest in the party can opt in, so one booking adds several contacts.
C
Conversion
A text alert and a 30-minute reply reminder on every inquiry, plus follow-up when one stalls.
F
Frequency
Returning-guest invitations, win-back and member-rate offers, so a guest stays more than once.
M
Margin
A past guest who rebooks direct pays no platform fee, so you keep more of that stay.
Where your guests come from
Vacationers are one reason out of 66.
Travel nurses, insurance families and tournament teams book too.
Know which ones you host, and every follow-up gets more specific.
See all 66 guest types →
Free guide from Cashflow Diary.
Own your guest list. Fill your calendar.
BookThemTwice is in guided rollout with a limited number of STR operators. Tell us about your portfolio and we'll show you how it works on your listings.
Get a demo →